About Us

Built to Make Punctuality the Standard in Healthcare

Punctil Care Inc. is a healthcare technology company headquartered in Sioux Falls, South Dakota. We build the appointment infrastructure that helps medical practices reduce no-shows, recover lost revenue, and run more efficiently.
Meet the Team
Mission
01

Our mission is to make punctuality measurable — and fixable — for every medical practice

Missed appointments are one of the most persistent and costly problems in healthcare delivery. They reduce provider yield, limit patient access, and create administrative burden that falls on already stretched front desk teams. Punctil exists to solve this at the infrastructure level.
We built a platform that automates the reminders, rebooking, and administrative workflows that practices have historically handled manually — or not at all. Our tools connect to the systems practices already use, and are designed to be live and running within a week.
What drives us is simple: better appointment infrastructure leads to better care. When patients show up, providers can do their jobs. When schedules run on time, practices are healthier businesses. Punctil is the layer that makes that possible.
timeline
02

A Decade of Building Better Appointment Infrastructure

2014
Founded in Iowa
Punctil Care Inc. was incorporated with a focus on reducing patient no-shows through automated scheduling infrastructure.
2015
Early Investment
The company secured early-stage funding, with Punctil recognized among Iowa’s notable startup investments of the year.
2022
Platform Rebuild
Punctil relaunched its core platform as a modern cloud-based solution, adding automated rebooking, multi-channel reminders, and card-on-file functionality.
2023
Provider Growth
Practices across the country began adopting Punctil as their appointment infrastructure layer, connecting it to their existing practice management systems.
2025
Expanding Access
Punctil continues to grow its provider network, deepen integrations, and build the tools that help more practices run on time.
Our team
03

Meet the People Behind Punctil

Ryan Hatch
CEO & Co-Founder
Ryan leads Punctil’s vision and strategy, focused on building the infrastructure that makes healthcare scheduling work the way it should.
Sara Obi
Head of Product
Sara oversees product development, keeping Punctil’s tools fast, intuitive, and tightly connected to what practice managers actually need.
Marcus Webb
Head of Partnerships
Marcus builds the integrations and practice relationships that help Punctil connect seamlessly with the systems providers already use.
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